Privacy Policy

Commitment to Customer Privacy

This privacy policy explains how Washington Plumbing ("we", "our", or "us") manages customer information for our website at https://maplevalley.washingtonplumbing.best/ and during customer telephone calls. We believe customer privacy is paramount, and our website is engineered to gather the absolute minimum amount of technical data necessary to deliver static web content.

No Online Web Forms, Chatbots, or Email Opt-Ins

Our website does not feature online contact forms, lead capture boxes, chatbots, newsletter subscriptions, or payment portals. We do not ask you to enter your name, email address, physical address, or phone number into any website field. The single method of customer communication on this website is direct telephone contact via our published telephone number: (253) 201-3775.

Information Collected When You Call Us

When you voluntarily telephone our dispatch desk, our staff collects only the information necessary to fulfill your plumbing service request:

• Your name and contact phone number.
• The physical address in Maple Valley or surrounding King County where plumbing service is requested.
• Technical descriptions of your plumbing symptoms, equipment make/model, and access details.

This information is utilized solely for scheduling, technician dispatch, invoicing, and warranty follow-up. We never sell, rent, trade, or distribute your personal contact information to third-party marketing companies, advertisers, or lead generators.

Server Logs & Technical Analytics

Like standard static websites hosted on modern web servers, basic technical request logs (such as your IP address, browser type, operating system, referring URL, and timestamp) are temporarily recorded by server infrastructure to ensure uptime, detect malicious security traffic, and deliver web assets efficiently. These logs do not contain personally identifying information and are regularly purged.

Cookies & Third-Party Trackers

We do not set tracking cookies, behavioral profiling cookies, or invasive third-party analytics pixels on your device. Our static website operates purely using clean HTML5, CSS3, and lightweight vanilla JavaScript without external advertising frameworks.

External Links to Maps & Affiliated Portals

This website includes links to Google Maps for location verification and navigation, as well as links to our affiliated regional municipal service pages. When clicking external links, please refer to the respective privacy policies of those external domains.

Policy Updates & Contact Information

We may periodically update this policy to reflect operational or regulatory changes. Any modifications will be posted directly to this URL with an updated revision date.

If you have questions regarding this policy or our data practices, contact us directly by telephone at (253) 201-3775, or by mail at:

Washington Plumbing – Maple Valley
23624 219th Pl SE
Maple Valley, WA 98038, USA

Last Updated: October 2026